Privacy Policy
Last Updated: December 20, 2025
1. Information We Collect
We collect information you provide directly to us when you create an account, post content (testimonies, reels, devotionals), or communicate with us. This includes your name, email address, profile picture, and any media you upload to our platform.
2. How We Use Your Information
We use the information we collect to provide, maintain, and improve our services. This includes personalizing your experience, facilitating community interactions, sending notifications about your content status (such as event or donation approvals), and ensuring platform safety through moderation.
3. Storage and Security
Your media content is stored securely using industry-standard providers like Cloudinary and Supabase Storage. We implement robust security measures to protect your personal information, though no method of transmission over the internet is 100% secure.
4. Third-Party Services
We use third-party services such as Paystack to process payments and donations. These services have their own privacy policies, and we do not store your full credit card information on our servers.
5. Content Moderation
To maintain a safe and respectful community, all events and donation campaigns are subject to moderation. Admins may approve or reject content based on our community guidelines. You will be notified of any status changes to your submitted content.
6. Your Rights
You have the right to access, update, or delete your account and content at any time. If you delete a post, reel, or other media, it will be removed from our active databases and associated storage providers.
7. Data Retention
We keep your personal information for as long as you have an account with us. We may retain certain information even after you delete your account if required by law or for legitimate business purposes, such as fraud prevention or resolving disputes.
8. Cookies and Tracking
We use cookies and similar technologies to remember your preferences and understand how you interact with our platform. You can control cookie settings through your browser, but disabling them may affect some features of our service.
9. Information Sharing
We do not sell your personal data. We share your information only with service providers who help us operate our platform, when required by law, or when you explicitly choose to share content publicly on the platform.
10. Children's Privacy
TheVoice2U is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we discover a child under 13 has provided us with information, we will delete it immediately.
11. International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers are conducted in accordance with applicable data protection laws and that your data remains protected.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the effective date.
If you have any questions about this Privacy Policy, please contact us at support@thevoice2u.com